skechershoes.us ships footwear orders exclusively to physical addresses within the United States, including most US states. We do not ship internationally, including to US territories, PO boxes, or APO/FPO addresses at this time.

Order Processing Time

Once you successfully submit your order and payment is confirmed, our warehouse team will inspect your selected shoes, pack your parcel, and hand it over to our shipping carrier within 1 to 3 business days. Processing does not include weekends or national US holidays.

Shipping Options and Delivery Timelines

We offer standard ground shipping for all eligible orders. Standard shipping typically takes 3 to 7 business days after your package leaves our warehouse, depending on your delivery location and carrier delays. We also provide expedited shipping as an optional upgrade at checkout for customers who would like to receive their footwear faster; expedited delivery generally arrives in 2 to 3 business days after processing.

Shipping Costs

Free standard ground shipping is available for all orders that meet our minimum order value threshold. Orders below this threshold will display a calculated shipping fee during checkout before you submit payment. Expedited shipping carries an additional fee that will be shown clearly before purchase.

Order Tracking

Once your package ships, we will send a shipping confirmation email with your unique tracking number and a link to monitor your delivery progress. If you have not received your tracking email, check your spam folder first, or write to [email protected].

Delivery Issues

If your tracking shows delivered but you have not received your package, please check with neighbors and your local mail carrier first. If your package is confirmed lost by the carrier, reach out to our support team within 5 business days of the marked delivery date, and we will help resolve the situation.